Non-conformities
The module lets you manage non-conformities in processes, products and systems, from opening to cause analysis and corrective actions.

The module in detail
What the Non-conformities module does
A non-conformity is the non-fulfilment of a requirement. The module manages every non-conformity and all the resulting actions, from detection to closure.
- Full traceability, from report to resolution
- Corrective actions to prevent recurrence
- Link with the improvement plan and recommendations
- Detailed, customisable reports
Highlights
Non-conformities in practice

Non-conformities
Manages non-conformities and all the resulting actions, from detection to closure.
The process
From detection to closure, in five steps
Detection
The non-conformity is recorded with who detected it, where and when.
Cause analysis
The causes are investigated, to act at the root and not just on the effect.
Corrective action
The actions are planned, with owners and deadlines.
Effectiveness check
The actions are checked to make sure they have really eliminated the problem.
Closure
The non-conformity is closed and remains traceable in the history.
What you get
Why choose the Non-conformities module
Cause analysis
Tools such as the Ishikawa diagram to get to the root cause.
Effective corrective actions
Assigned actions and verification of their effectiveness.
Trends brought to light
Recurring non-conformities stand out on the dashboards.
See also
Other modules in the Quality area
Want to know more? Contact us!
We’ll show you the Non-conformities module on your own processes, with your sample data.


